Consolidated Collision Services
is proud to be back in
Niagara Falls for our
CCS National Network Meeting,
held in conjunction with the ACE
Automotive Conference & Expo.
| Tuesday, October 18th, 2022 | ||
| 6:00pm | CCS President's Dinner (All are Welcome) | Corso Restaurant Hilton Niagara Falls |
| Wednesday, October 19th, 2022 | ||
| 8:00am | Breakfast & Social | Great Lakes Hall Hilton Niagara Falls |
| 9:00am | CCS - Mike Beier & Sandy Liguori Meeting Kick-off, Business & Strategy Update |
|
| 9:45am | Aviva Canada - Grant Northcut & Jason Lefort An update from Aviva on our new agreement, making the most of your performance, and your questions answered. |
|
| 10:15am | Break | |
| 10:30am | OEM Connection - Nicky Woerner OEM Repair Procedures and Repair Planning – Putting the Vehicle at the Heart of the Process |
|
| 11:00am | Auto+ Performance & CCS – Venessa Di Vito & Chris Chinn Your Keys to Consistency – developing your process to write a safe, accurate, profitable, and consistent estimates, every time. |
|
| 11:45am | Women's Industry Network (WIN) - Janette Andrade & Trista Anger WIN launches Canadian Chapter. What you need to know. CCS and Consolidated Dealers Co-Operative Inc. will be sponsoring WIN membership for all in attendance who are interested in joining. |
|
| 12:00pm | CCS Member Awards Presentation CCS Founders Club, Innovation Award presented by 3M Canada, Market Leadership Award presented by BASF Canada |
|
| 12:15pm | CCS Exclusive Private Lunch Overlooking the Falls | Watermark Restaurant Hilton Niagara Falls |
| 1:30pm | Collision Industry Panel Discussion Sandy Liguori, CCS President will be joined by a panel of Industry & Top Performing Shops - Addressing today's challenges. Topics will include shop profitability, insurance company relations, OE Certification, managing parts delays and WIP, creating a performance culture and more. |
Great Lakes Hall Hilton Niagara Falls |
| 2:30pm | BFA Group & CCS – Lisa Burns & Mike Beier Customer Retention goes Digital – getting back on track with new customer retention and engagement strategies for today's digital world. |
|
| 3:00pm | CCS Member Awards Presentation Customer Service Matters Award, Length of Rental Performance Award presented by Enterprise Holdings, Collision Centre of the Year |
|
| 3:15pm | Meeting Wrap up and Open Discussions / Q&A | |
| 3:30pm | CCS Meeting Adjourned | |
| 3:45pm | ACE Keynote Speaker - Chris Hadfield, Canadian Astronaut, International Space Station Commander | Hall E - Fallsview Casino Resort |
| 4:45pm | ACE Cocktail Reception - Meet NHL alumni Steve Thomas, Darcy Tucker, Nick Kypreos, Shayne Corson | Grand Hall - Fallsview Casino Resort |
| 7:00pm | ACE Kickoff Party - Tom Cochrane & Red Rider | Margaritaville Niagara Falls |
| Thursday, October 20th, 2022 | ||
| 8:00am | ACE Automotive Conference & Expo 2022 (Optional) | Grand Hall - Fallsview Casino Resort |
